HIRE A CUSTOMER SERVICE AGENT

Cultivate Customer Loyalty And Referrals To Create Processes For Service Excellence

The MVW Difference

MVW’s Customer Service Agent will handle your customers for you while you focus on your core business. They can report to you directly or we can manage them for you.

Qualified, Certified CS Agents

Our customer service agents have excellent English communication skills, good computer skills, are able to think on their feet and work under time pressures.

Flexible Hiring Options

We have part-time and full-time agents. Plus, inbound local and 1300 numbers can also be provided in conjunction with IVR configuration and audio introductions.

Unlimited Upscaling

We have a pool of professionals in the house so hire as many as you want to grow your business.

Trained and Knowledgeable

Our CS Agents gives info about products/services, & resolves customer complaint to ensure good client experience every time.

Easy, Quick Hiring Process

MVW believes that efficient workflow can give your business a head start so we ensure our hiring process is fast & easy for clients.

4 Easy Steps to get started

Job Description

Let our recruitment guru’s know exactly what and who you need and they will scour our office and CV’s to find your the perfect VA

Candidate Shortlisting

Your dedicated talent scout will find you 3 suitable candidates, often within a few hours and ready for interview

Skype Interviews & Selection

Interview candidates via videoconference and choose your favourite candidate and have them begin working for you that day!

Onboarding

Your account manager will work with you to teach you all of the tricks and tips to working with Filipinos and mastering managing staff in the cloud

Find Me A Rock Star Virtual Employee Now

Happy Clients

“Nikkah served me as a young and energetic member of my team. With enthusiasm to brighten my day, she gave her very best on every task I assigned her. I am sad that I currently don’t have the opportunity to work with her going forward and I know she has a bright future ahead of her. Any future employer would be lucky to work with her going forward and Nikkah has my highest endorsement possible.”

Dale Wilson

Director at Oneflare

“I’m a travel consultant for scuba divers, and my inbox is overflowing with correspondence from guests, airlines, resorts and dive shops. I survive on 6 hours of sleep every night before I go back to the daily grind. In April 2014, I unloaded my inbox on Marcus and Anna, and it was like my first breath after being underwater for so long. Marcus and Anna are machines. My business would break down without them.”

Mark TheisenMark Theisen

Travel Consultant from Béreldange

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